Compliant - Payments are safe and secure.
Odyssey leverages Level 1, PCI DSS compliant third party integrations. You can be assured that no customer credit card details are stored on our servers.
The Odyssey online payment solution can seamlessly integrate with your current website. A variety of branding options are available - unbranded, co-branded or white label.
Electronic interfaces with third parties
Odyssey provides electronic interface with all major banks, building societies and credit unions. The system transmits generated files to the bank for collections and payments as well as receives bank statement files for dishonours and bank reconciliations.
Online credit checks
To automate credit approval process from within Odyssey, Red Planet Software has developed online access to Dun and Bradstreet, Veda and ABR. This can be implemented in various ways, from a basic entity check through to an automated approval decision-making process.
Odyssey is a cloud based application offering secure online access to authorized parties 24 hours a day, 7 days a week. Your Odyssey system can be accessed in the office via your computer or out on the road while visiting clients via your mobile technology such as a tablet or Smartphone.
All required forms for authorising Direct Debit or Pay By The Month installments are made available online for your customers. This eliminates the time consuming need for signatures and return of paperwork.
This streamlines the process and reduces processing time dramatically. The customer's online acceptance can trigger the auto approval process, and if successful, the debit for the first repayment.
Multiple payment and collection methods
Odyssey offers multiple methods of collecting payments from clients.These include:
Customisable forms and letters with automatically triggers
With Odyssey, you can design their own forms and letters, which are then automatically triggered. For example, Terms and Conditions and Acceptance letters can be generated at approval stage. Overdue or Payment Dishonoured Letters are generated according to the number of days payments remain outstanding. Endorsement, Cancellation, Termination or Finalisation letters can also be generated at the appropriate stages.
Odyssey dashboard provides users, managers and auditors with the ability to track changes to sensitive areas, such as payment application details, client or creditor information, through the use of a time and date stamped notes system.
A sophisticated permission-based user login and password system allows menus to be configured in-house to limit access to different user groups according to requirements. All access is recorded in a security log.
Odyssey General Ledger system has the ability to drill down on any entry to trace user, time and date posted as well as associated entries.
With over many inbuilt reports, each Odyssey module has a large selection of reports that can be printed to PDF or to Excel. Some frequently used reports are:
The Odyssey dashboard offers a real time graphical display of selected information.