Electronic interfaces with third parties

Banks

Odyssey provides electronic interface with banks and third party payment gateways. The system transmits generated files to the bank for collections and payments as well as receives bank statement files for rejections and bank reconciliations.

Online credit checks

To automate credit approval process from within Odyssey, Red Planet Software has developed online access to various credit bureaus. This can be implemented in various ways, from a basic entity check through to an automated approval decision-making process.

  Mobile Access

Odyssey is a cloud based application offering secure online access to authorized parties 24 hours a day, 7 days a week. Your Odyssey system can be accessed in the office via your computer or out on the road while visiting clients via your mobile technology such as a tablet or Smartphone.

The ability to provide instant quotes, access loan statistics and gain electronic approvals streamlines business operations, reduces application processing times and offers greater flexibility for intermediaries, agents and clients.

  Online acceptance

Odyssey allows end borrowers to access the loan online, thus eliminating the time consuming need for signatures and return of paperwork.

This streamlines the process and reduces the time from the borrower receiving the quotation to their acceptance dramatically. Their accepting of the loan online can then trigger the auto approval process, and if successful, the debit for the first repayment. To see how online acceptance works, please click here.

  In life loan management

The Odyssey loan system is designed to provide the user with complete flexibility throughout the life of the loan.
Functions available to the user include:

• Change payment method or date
• Override a scheduled payment
• Manual receipts
• Add fees
• Restructure a loan
• Cancel, terminate or reinstate a loan

The Loan Enquiry facility provides a comprehensive view of all transactions against the loan, loan status, payments due, contract details and repayments schedule.

  Multiple payment and collection methods

Odyssey offers multiple methods of collecting payments from clients or sending payments to creditors. These include:

• Direct Debit
• Periodic payment for customer initiated transfers
• Manual (cash, cheque)
• Credit Card

Intermediaries can be paid by cheque or direct credit. Principal, Commission and Sundry Payments can be paid by different methods while remittance advices can be printed or emailed.

  User defined forms and letters automatically triggered

With Odyssey, uPDF letters, emails and SMS's are automatically triggered. For example, Contracts, Terms and Conditions and Acceptance letters can be generated at quote approval stage. Overdue Letters 1, 2 and 3 are generated according to the number of days payments remain outstanding. Cancellation, Termination or Finalisation letters are also generated at the appropriate stages.

  Traceability

Odyssey provides users, managers and auditors with the ability to track changes to sensitive areas, such as loans details and client or creditor information, through the use of a time and date stamped notes system.

A sophisticated permission-based user login and password system allows menus to be configured in-house to limit access to different user groups according to requirements. All access is recorded in a security log.

Odyssey General Ledger system has the ability to drill down on any entry to trace user, time and date posted as well as associated entries.

  Extensive reporting

With over 50 inbuilt reports, each Odyssey module has a large selection of reports that can be printed to PDF or to Excel. Some frequently used reports are:

• Quote Report
• Intermediary Analysis Report
• Monthly Business Report
• Prepaid Commission Report
• Interest Forecast Report
• Unearned Interest Report
• Cash Flow Report
• Insurance Analysis Report
• Financial Statements

The Odyssey Digital Dashboard offers a real time graphical display of selected information.